Deliveries and returns

As each product is handmade by myself, our current turn around time on all orders is approximately 2-3 weeks, although I will always try to send out sooner when possible. 

Please don't hesitate to contact me should you need your order sooner, as I'd be happy to help! 

We send all parcels via Hermes and once dispatched you should receive within 2-3 working days. All parcels will come well packaged to avoid damage.
Delivery cost within the UK is £5.99. 

We are pleased to be able to send our items internationally, although due to the size of our parcels the shipping rates vary quite dramatically. 

An example of these shipping rates are outlined below:

Southern Ireland - £7.99

Europe - £7.99

We are able to ship to the below countries, although please note that due to the size of our parcels the shipping rates are quite high. Unfortunately this is out of our control:

USA - £37.00

Australia - £67.00

New Zealand - £80.00 

If your region is not listed above, feel free to drop me a message and I can advise delivery information further.

Wreaths : Our wreaths can be returned within 28 days from purchase as long as they are unused and are in condition as purchased. 

Unfortunately we cannot accept returns on any personalised wreaths at this time.
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Faux Bouquets:  Our faux bouquets can be returned within 28 days from purchase as long as they are unused and are in condition as purchased.
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As we are a small business, all returns are payable by the customer. Please contact us should you wish to return and we can advise further information.

All of our products are hand made to order and we want you to be happy with your purchase, so if it arrives damaged, faulty or there is any other problem with your order then please contact us straight away and we'll do our best to help!