Deliveries and returns
LEAD TIMES
As each product is handmade by myself, our current turn around time on all orders is approximately 2-3 weeks, although I will always try to send out sooner when possible.
Please don't hesitate to contact me should you need your order sooner, as I'd be happy to help!
DELIVERIES WITHIN THE UK
All of our parcels are sent via Royal Mail and we have a list of different Royal Mail services at checkout. Please note that RM 1st Class/RM 2nd Class do not offer tracking numbers.
All parcels will come well packaged to avoid damage.
Delivery cost within the UK is from £4.99.
DELIVERIES OUTSIDE THE UK
We are pleased to be able to send our items internationally via Royal Mail via the following shipping rates,
Ireland (Republic) / France / Germany / Italy / Netherlands / Spain
International Standard (3-5 working days) - £8.99
International Tracked (3-5 working days) - £12.99
USA - Mainland:
International Economy (2-12 weeks) - £8.99
International Standard (6-7 business days) - £21.99
International Tracked (6-7 business days) - £23.99
Australia Mainland:
International Economy (2-12 weeks) - £8.99
International Standard (6-7 business days) - £19.99
International Tracked (6-7 business days) - £23.99
If your region is not listed above, feel free to drop me a message and I can advise delivery information further.
RETURNS
Wreaths : Our wreaths can be returned within 28 days from purchase as long as they are unused and are in condition as purchased.
Unfortunately we cannot accept returns on any personalised wreaths at this time.
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Faux Bouquets: Our faux bouquets can be returned within 28 days from purchase as long as they are unused and are in condition as purchased.
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As we are a small business, all returns are payable by the customer. Please contact us should you wish to return and we can advise further information.
All of our products are hand made to order and we want you to be happy with your purchase, so if it arrives damaged, faulty or there is any other problem with your order then please contact us straight away and we'll do our best to help!